Refund & Cancellation Policy — Sundrow Enterprises
At SundrowEnterprises.com, we aim for complete customer satisfaction. If you’re not happy with your purchase, please read our refund policy below.
1. Order Cancellation
- You can cancel your order within 24 hours of placing it.
- Once shipped, cancellations are not allowed.
2. Returns
- Returns are accepted only if you receive a damaged or wrong product.
- Request a return within 7 days of delivery by emailing us at support@sundrowenterprises.com with order details and photos.
- Product must be unused and in original packaging.
3. Refund Process
- After product inspection, refund will be processed within 7–10 business days.
- Refunds will be credited to your original payment method.
4. Exchange
If you want to exchange a product (for size or design), shipping charges may apply.